Posted: Wednesday, May 10, 2017 1:33 PM
Job Title: Teller - 20 hours - Bay MinetteJob ID Number: 5079191Schedule Type: Part-TimeWork Hours: 20Location: Bay Minette,ALQualifications: Our vision is to satisfy all our customers' financial needs and help them succeed financially. It is about building lifelong relationships one customer at a time. Come join the fun! Tellers are the face of our company and represent Wells Fargo in the community. A teller position with our team offers an opportunity to be part of one of America's greatest companies. You'll have exposure to a variety of responsibilities, people and experiences in a professional work environment that is part of the fun! We value what's right for our customers in everything we do. Everything we do, we do to protect the customer and the bank. Our teller's role is to warmly welcome customers to our store, efficiently process the customer's request, and build trust that Wells Fargo can help them with all of their financial needs. We want them to know about all of our innovative services, financial education information, as well as take advantage of the relationships we provide as Wells Fargo team members. Every teller is part of a team that is rated first, and most importantly, on the customers' experience with the teams' service. Every teller has her/his own scorecard with performance goals. Our best tellers constantly go the extra mile to greet customers and provide exceptional customer service, make them feel welcome and also engage them to learn about their financial goals. Your exciting role includes: Going the extra mile to greet customers, show them that we care, and make them feel welcome Asking questions to learn about their financial needs and, when the customer sees the value, introducing them to other Wells Fargo team members. Setting performance goals and working with your manager to increase your customer advocacy effectiveness through feedback and coaching Processing between 20-25 customer transactions each hour with no mistakes through patience, attention to detail, and the ability to follow procedures. Accurately maintaining and balancing a cash drawer. Delivering upon customer needs for products such as safe deposit boxes, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop. A happy, satisfied customer starts with you! At Wells Fargo, we have an outstanding diverse team. We want people who pitch in and help others without being asked. We want team members who are committed to the success of the team. Tellers develop and improve their skills through training programs and regular feedback discussions with supervisors, to help them improve in their current role and further their professional development. Many of our managers and senior leaders started their career as a teller. With an organization the size of Wells Fargo, there are multiple opportunities to learn and grow and explore career options over time. Our vision and values supports developing and engaging our team members. Normal work schedules typically fall between 7AM - 6PM. 1+ years experience interacting with people or customers Demonstrated skill in use of computers. Demonstrated ability to achieve individual and team goals. Positive approach in interactions with customers and team members. Reliable attendance. Good communication skills. Ability to work a schedule that includes working weekends and some holidays. Previous cash-handling experience, Previous experience selling products and services, Previous experience meeting customer satisfaction goals, Previous experience working in a fast paced environment, Ability to stand for extended periods of time, Multilingual speakers are encouraged to applyPlease Note: To apply for this position, update your contact information (email and phone number) and upload your resume. AL-Bay Minette: 119 Courthouse Sq - Bay Minette, AL.
• Location: Bay Minette, Mobile
• Post ID: 19035333 mobile