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Posted: Saturday, August 26, 2017 9:17 PM

Overview Are you looking to Advance your career? Join us at our Employment Event Interview on the spot for management, management trainee and entry:level Customer Service positions. WEDNESDAY SEPTEMBER 5TH: 10:00am : 3:00pmLocation for Interviews: COURTYARD BY MARRIOTT 36609, 1000 West Interstate 65 Service Rd S, Mobile, AL 36606 To pre:register for the event, please complete an online application. Be sure to bring a copy of your resume with you to the eventLook forward to seeing you at the event Advance America is a respected leader in the consumer financial and loan services industry. Helping people advance in life : with fast access to cash transfers, pre:paid debit cards, loans and tax services : is what weA?re all about. We are currently seeking highly:skilled, career:oriented individuals ready to POWER ON Why Work for Us? + Competitive Hourly Pay + Uncapped Bonus Potential + Great FULL TIME Schedules, Sundays off + Paid Vacation/Holidays + Benefit Package: Health, Vision and Dental Insurance. + 401(k) Savings Plan + Tuition Assistance + Comprehensive On the Job Training + Career Advancement Opportunities The Customer Service Representative position is a hands:on, customer:focused role that is responsible for completing tasks associated with the centerA?s daily operation. Our ideal candidate will possess a strong attention to detail, excellent customer service skills, and a passion for building relationships with our customers and selling our financial products. Responsibilities Customer Service, Sales, and Marketing: Actively assist in meeting the centerA?s performance metrics as defined by management. Understand, recommend, and sell financial products and services to customers. Build strong relationships with current and prospective customers, in person and over the phone. Manage customer concerns, and actively participate in customer transactions. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required. Operations, Compliance, and Collections: Assist in managing the P and L to meet all budgeted numbers and in meeting managementA?s expectations related to center performance. Adhere to the CompanyA?s policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned. Team and Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience. Qualifications Equivalent Education Level Required: High School Diploma or equivalent required; some college preferred. Experience Required: Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections. Knowledge Required: Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships. Physical Requirements: Stand


• Location: Mobile

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