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Posted: Wednesday, April 26, 2017 7:49 PM

Job Description:Description GET TO KNOW ALORICA. Alorica is one of the biggest companies you've never heard of. We only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with over 90,000 employees in more than 100 locations around globe. Working at Alorica means having the freedom to explore all kinds of career opportunities. You can choose from several positions - customer service, tech support, management - serving a wide variety of clients in healthcare, insurance, finance and consumer technology. And you can choose to work at a site, work from home, stay where you are or transfer to a totally new location. Alorica offers fun, challenging opportunities for personal and professional development. We want you to have fun and succeed, because when you're at your best, that's when we're at our best. Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. In this position you will Performs moderate level supervisory work coordinating the operations of a call-service team. Regular supervision is exercised over 20 - 24 subordinate personnel. Key job functions include: - Staff Development, Mentoring - Daily Progress Reporting - Quality Assurance/Process Improvement Qualifications Minimum Education and Experience: - High School Diploma or GED required, Bachelor degree desirable - Considerable experience managing 15 or more employees either in a supervisory role or the ability to demonstrate the following: - excellent oral and written communication skills - strong interpersonal skills including the ability to provide constructive feedback in a manner that results in improved performance - establish a team environment by coordinating/cooperating with peers, sharing recognition, supporting interdepartmental and company-wide objectives - successful completion of two management level interview - time management skills and computer proficiency - objectivity, professionalism and maturity - flexibility and demonstrated ability to adapt well in a changing environment.

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• Location: Mobile

• Post ID: 18451213 mobile is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017